Terms and Conditions

Terms and Conditions

Please read this document carefully. It is required to be signed and or the box checked on the website before entering the JJ’s Fun House experience. Also, please provide the names of all players when booking your reservation online in the booking note or they will have to sign a waiver upon arrival. No exceptions.

PLEASE NOTE: You will not be able to take part in JJ’s Fun House experiences without signing this waiver. For the purpose of this waiver, the terms VR and AR shall be used interchangeably.

JJ’s FunHouse Waiver

To enter Virtual Reality, you must wear a headset which will totally block your view of your real location. You will communicate with your party and our team members through the built-in communications system. In the event of a fire alarm, the system will shut down immediately. If this happens, you should remove the headsets, give them to our team member, and take instructions from them so you know what to do.

Your view of the virtual world can be shown on monitors in our centers. Our team members can always see this view. Some multiplayer experiences will allow you to see, and be seen by people online from anywhere in the real world in virtual reality, so please be mindful of your actions and language, respecting other children and adults who may be in the virtual world with you.

Many titles have an age rating or suggestion. Players will be able to choose any title. It is the players (or players guardian if under 18) responsibility to check that the selected games are appropriate. The JJ’s Fun House system includes features to help display appropriate titles for the age of players, including filters on our web site, but this can only work when a player selects or provides their correct age.

ONLINE – Some games allow access to the internet and can allow interaction, including audio and gestures which we will absolutely no control over. Unfortunately, this means inappropriate behavior and verbal comments can be easily encountered, and all users should be aware that any online game allow this to happen. We cannot police this and are therefore unable to guarantee this will not happen if an online title is selected. Please let us know if this happens so we can decide to keep the game or remove it from our list.  

In Store – Some players and users of VR can be easily shocked or surprised, both pleasantly and not, which can result in some people shouting expletives. JJ’s Fun House and its staff will do all we can to stop this entirely. No abusive foul language, racial slurs, bullying, toxic energy, etc is our policy no matter what. Be courteous, respectful and mindful of others around you. If you are seen doing this or you see someone doing this, anyone will be asked to leave with no refund. No exceptions.   

Our Virtual Reality experiences can be extremely realistic, creating unprecedented levels of emotions. You can be scared, made to feel unsafe, unsure of your footings, or make you jump out of your skin. Others games can help you relax and unwind, wow you with wonder or make you curious.

We recommend you start with more gentle experiences until you have become more familiar with the new world, unless you really want to experience something shocking. All our titles have information listed that will help you choose the experiences that best suit you. Please read this information before choosing any experience.


Eye strain.
High volumes in the headsets (There is a volume control).
Flickering screens and flashing images which could trigger underlying health conditions. Motion sickness.
Equipment may affect some medical devices such as cardiac pacemakers etc.

The equipment and media content of some experiences may affect those with pre-existing medical or mental health conditions. Please do not participate if you are having these issues.

May affect pregnant women adversely.
It is possible to feel claustrophobia, panic, or other phobias. Objects in the real world may not be visible in the virtual world. Objects in the virtual world may not exist in the real world. Feelings of disorientation may be felt at the end of the experience. Repeated use may exaggerate the effects above.

If at any time you have any health & safety questions regarding you experiences at JJ’s Fun House, please ask a member of our team right away. We recommend that you do not enter VR when tired, or ill, under the influence of alcohol or drugs, hung-over, in pain, or feel stressed or anxious in any way, as these factors can increase your risk of potential issues.

Due to the unpredictable nature of the human response to virtual reality (dizziness, nausea, seizures, fear of heights, bumping into objects, etc.), we require all participants to sign this waiver releasing JJ’s Fun House LLC from any liability regarding your (or your child/dependent/minor’s) use of the VR headsets and or any of the JJ’s Fun House equipment.

We recommend that children over the age of 11 use VR headsets.

Unfortunately, there are risks associated with the use of VR (Virtual Reality) and AR (Augmented Reality) headsets. Some of the risks are fairly obvious: bumping into objects, tripping over wires, etc. Other risks are not so obvious and may either be latent in their effects (for example, vision impairment) or may trigger dizziness, nausea or even a seizure.

Because of the risks associated with the use of VR, JJ’s Fun House requires that a waiver is signed prior to using the JJ’s Fun House equipment.

Please stop use of the VR equipment if you feel any discomfort whatsoever. Please let our associates know if you are having an issue.


I (or my child/dependent/minor) wish to use one of the JJ’s Fun House virtual reality headsets. I recognize and understand that the use of a VR headset involves certain risks and I am holding JJ’s FunHouse LLC, its staff, employees and Meta Platforms Inc., harmless of any of these risks.

1) I (or my child/dependent/minor) am using the VR equipment voluntarily;

2) I assume all of the physical, psychological, and financial risks associated with use of VR equipment;

3) I am agreeing that if I (or my child/dependent/minor) in my use of VR equipment accidently or intentionally drop, break, destroy, cause harm in any manner to the equipment, that I am accepting full financial responsibility for replacing the VR equipment with no questions asked at the cost provided to me by JJ’s FunHouse LLC.

4) By signing and or by checking the box online, I acknowledge that I have read and understood all of the terms of this release form and that I am voluntarily giving up substantial legal rights, including the right to sue JJ’s Fun House LLC or its employees;

5) [If the headset is being used by child/dependent/minor] I am the parent or legal guardian of the minor named below. I have the legal right to consent to and, by signing below, I hereby do consent to the terms and conditions of this Release of Liability.

I understand that I must sign this Release of Liability in person or accept the terms and conditions online before using the equipment at any JJ’s Fun House location. I am confirming that I am over 18 years of age and have read the above information and agree to the JJ’s Fun House Terms and Conditions

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